Oakland Tenants Union
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Tenant Advice & Referral

Are you having problems with your landlord? Do you have questions about your rights as a tenant? OTU is here to help! We have twice-monthly Zoom advice hours, operate an information & referral line, and are available for questions at the Oakland Public Library.
OTU has tenant clinics every first Sunday at the Oakland Main Library and every second and fourth Sunday on Zoom. In addition, we do occasional clinics at the West Oakland Library and operate and information and referral line via phone and email. All our events are on the calendar below. Click on any event name to learn how to register.

Information & Referral Line

For more information about your legal protections and options, or for a referral, you may contact OTU's Information and Referral Line and leave a voicemail. OTU has no staff and is staffed by unpaid counselors and we may not be able to reply right away. Our Information & Referral Line number is (510) 704-5276. You can also reach our housing counselors by email at [email protected].

Terms & Conditions​

OTU has a policy of not advising landlords or matters regarding disputes between tenants, unless you are the subtenant and the dispute is with the master tenant. For issues between co-tenants or neighbors, we encourage the tenants to talk to each other or would refer them to a local mediation group.​
OTU advisors reserve the right to prohibit individual tenants from further contact with OTU if they communicate with advisors, or fellow tenants in public advice sessions, in a disrespectful or abusive manner. Appeals or inquiries about any specific prohibition will be considered by the Education & Counseling Committee. Complaints about the actions of individual OTU advisors will also be directed to the Education & Counseling Committee.
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The Oakland Tenants Union strongly opposes racist and discriminatory actions by landlords against tenants, especially those imposed to boost profits, divide tenant communities, or retaliate against tenant organization., or to retaliate against tenants asserting their rights. Similarly, OTU counselors reserve the right to correct racist or discriminatory language used by tenants in our meetings, online clinics, or phone sessions. We also reserve the right to refuse assistance to anyone who will not refrain from the use of racist or discriminatory language.
​P.O. Box 10573 Oakland CA 94610
(510) 704-5276
  • Home
  • About
  • Know Your Rights
    • Oakland Tenants Rights Handbook
    • COVID-19 Resources
    • California Tenant Protection Act
    • Oakland Rent Adjustment Program
    • Just Cause for Eviction
    • Tenant Protection Ordinance
  • Get Help
    • Tenant Counseling
    • Tenant Resources
  • Join Us
  • Endorsements
  • Campaigns
  • Donate