VIRTUAL ADVICE HOURSCounselors from OTU provide virtual tenant advice hours for Oakland tenants from 3:00 - 5:00 pm on the 2nd and 4th Sunday of each month via a Zoom call. Participants may join the meeting by video (if you have the Zoom app on your phone and/or your computer has a microphone and camera), by audio only (if you can use Zoom from your phone and/or computer but just don't have a camera), or by dial-in over the phone. All participants must register in advance. There is a limit of 20 pre-registered advice seekers per session so we encourage you to sign up early.
To register, please visit http://bit.ly/otuadvice and fill out the questionnaire by 12pm on the Sunday of the advice hours session you want to attend. You will be emailed with a Zoom video conference link and call-in phone number. For those who want to register but do not have access to email, call (510) 704-5276, say you are registering for Virtual Tenant Advice Hours, and leave your full name, phone number and date of the session you wish to attend. You will be called prior to the session and provided with the dial-in information. Tenants will be helped on a first-come first-served basis, and we will add you to the queue in the order you join the meeting. All are welcome to listen in to advice being shared with other tenants but are not required to stay after you’ve been helped. Please be advised this is not a private consultation. OTU has a policy of not advising landlords or matters regarding disputes between tenants. OTU advisors reserve the right to prohibit individual tenants from further contact with OTU if they communicate with advisors, or fellow tenants in public advice sessions, in a disrespectful or abusive manner. Appeals or inquiries about any specific prohibition will be considered by the Education & Counseling Committee. Complaints about the actions of individual OTU advisors will also be directed to the Education & Counseling Committee. For any assistance with registration, please call 510-704-5276 or email info@oaklandtenantsunion.org. |
INFORMATION & REFERRAL LINEFor more information about your legal protections and options, or for a referral, you may also contact OTU's Information and Referral Line and leave a voicemail. OTU has no staff and is staffed by unpaid counselors and we may not be able to reply right away. Our Information & Referral Line number is (510) 704-5276.
You can also reach our housing counselors by email at help@oaklandtenantsunion.org. |
OTU AT THE OAKLAND LIBRARYOTU members are also available for questions at the Oakland Public Library Main Branch on the 1st Sunday of each month from 3:00-5:00 pm at the Veteran's Center in the main lobby. To schedule a consultation for a specific time during these hours, call or email us at 510-704-5276 or info@oaklandtenantsunion.org. Please indicate one of the following times: 3:15 PM, 3:45 PM, or 4:15 PM.
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